Terms & Conditions

Effective Date: [21.05.2025]
Website: https://noktelle.co.uk
Company: Solenn Ltd (Registered in the United Kingdom)

Please read these Terms & Conditions carefully before using our website. By accessing or using our website, you agree to be bound by these terms.

1. Introduction

These Terms & Conditions apply to all users of the Noktelle website. They govern your access to and use of our website, products, and services.

If you do not agree with these terms, you must not use our website.

2. Orders

  • All orders are subject to availability and confirmation.

  • Once your order is placed, you will receive a confirmation email.

  • We reserve the right to refuse or cancel any order at our sole discretion.

  • Products may vary slightly from their pictures.

3. Prices & Payments

  • All prices are shown in GBP (£) and include VAT unless otherwise stated.

  • Payment can be made securely via [insert payment providers: e.g., Stripe, PayPal].

  • We reserve the right to change prices at any time without prior notice.

4. Shipping & Delivery

  • We deliver across the UK and selected international destinations.

  • Estimated delivery times are provided at checkout and may vary.

  • We are not responsible for delays caused by third-party couriers.

5. Returns & Refunds

  • You may return unused products within 14 days of delivery for a full refund or exchange.

  • Products must be returned in original packaging and condition.

  • To initiate a return, please contact us at [insert email].

  • Return shipping costs are the responsibility of the customer unless the item is faulty.

6. Use of the Website

You agree not to:

  • Use the site for any unlawful purpose

  • Copy, distribute, or modify any part of the website without our prior written consent

  • Attempt to interfere with the proper functioning of the website

7. Intellectual Property

All content on this site (including text, images, branding, and design) is the property of Noktelle Ltd or its licensors. You may not use, reproduce, or distribute our content without permission.

8. Limitation of Liability

We are not liable for:

  • Any indirect, incidental, or consequential damages

  • Losses arising from the use or inability to use our website or products

  • Delays or failures due to events outside of our control

Nothing in these terms excludes liability for death or personal injury caused by negligence or for fraud.

9. Personal Data & Privacy

We process your personal data in accordance with our Privacy Policy. By using our site, you consent to such processing.

10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England.

11. Changes to These Terms

We reserve the right to amend these Terms & Conditions at any time. Continued use of the website will be deemed acceptance of the updated terms.

Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
📧 Email: [Insert your support email]
📍 Address: [Insert business address]